Personal Lines Account Handler (Renewals)

Job title: Renewals Handler – Personal Lines 
Location: Bedford
Salary: £20,000 – £30,000
Hours: Monday to Friday – 9am to 5:30pm Office based only

Role Summary :

This is an opportunity for a confident, enthusiastic individual to join our clients’ Bedford Office as a member of their renewals team.

Main Duties :

• Inviting and renewal of general insurance policies
• Chasing clients and insurers to ensure renewals issued and renewed in time.
• Dealing with all client queries – to include identification of cross selling opportunities
• Taking payments
• Issuing renewal documentation to clients
• Achieve private car renewal retention target on a monthly basis
• Attempt to resolve any errors or complaints prior to referral to Compliance Officer
• Establish and maintain effective working relationships with co-workers and insurers
• Keep up to date with FCA and Data Protection rules
• Provide renewal information to management on a monthly basis by updating Excel spreadsheets

Skills : 

• Have a confident telephone manner
• The ability to write letters to clients and insurers
• To be able to work on your own and to set deadlines, prioritising your own workload

Experience :

• No insurance experience is required

Essential

• To be familiar with Office, Word and Excel and Outlook
• At least one year of previous office experience. 

If you have the relevant experience or know someone that does please contact us now on 07535 748 255 or email us at admin@lawesgroup.co.uk