Senior Commercial Account Handler

Job Description


Job Title: Account Handler
Location: Surrey
Package: GBP24,000 to GBP30,000 + Bonus
Industry: (Insurance, Broker, Commercial)
Job Type: Permanent

You will be dealing with your own book of Corporate commercial clients from New Busiiness enquiries to handling Miid- term adjustments and renewals.

Essential Skills:

Candidates will need to have 2 - 5 years experience in a similar role within a commercial insurance broker.
Excellent planning and organisational skills and good attention to detail.
Favourable team working skills and ability to work with minimal supervision.
Proven desire to update knowledge and skill set when required.
Written and spoken communication skills that allow you to inform and advise others clearly.
Good problem solving and negotiation skills.
A strong work ethic and a professional approach to all aspects of business internally and externally.

Main Responsibilities:

Achieve all individual sales KPI targets set by the company, whilst managing customer and team expectations.
Build and maintain effective relationships with underwriters.
Provide point of contact for customer enquiries, dealing with these through to a successful outcome.
Question existing customers effectively to ensure renewal premium is based on correct information.
Identify further selling opportunities (including up selling) and be able to close renewals effectively.
Overcome objections to maximise sales opportunities.
Explain the features and benefits of policies to clients.
Deliver customer service in line with best practice and ensure compliance to relevant policies.
To provide an efficient and effective service to customers, understanding their needs and requirements and working to exceed these wherever possible.
Accurately process new business and renewal documentation and send to clients in an effective and timely manner.
Effectively deal with incoming post and email enquiries
Maintain accurate records and computer files.
Demonstrate a positive, enthusiastic, committed and flexible attitude towards other team members, recognising the importance and benefits of effective team working.
Attend team and staff meetings as and when required.
Carry out any other duties within the scope, spirit and purpose of the job as requested by your
Manager/ team leader

You will be given the autonomy to develop and grow not just your client base but also your own skill set and knowledge bank.

Ideally you will have a solid working knowledge of general commercial insurance covers , but hopefully a bias towards contractors and construction.

You will be joining an existing team of friendly professionals that really do get on and care about the company they work for. The commercial team have some ambitious growth plans over the coming years so not only is this a great time to join but there will be plenty of opportunity for development for the right individuals.

If you have the relevant experience or know someone that does please contact us now on 01992 445 710 or email us at lt;;
To view all Current Vacancies or for more information on our Refer a Friend scheme, contact one of our consultants or visit our website lt;;

Please Note: Due to the sheer volume of applications we receive, we will only contact successful applications. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful.


This job was posted by.

Jon Hunt

Tel: 0203 727 2317

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