Application Support Analayst - Insurance

Job Description

32705

Job Title: Application Support Analyst - Insurance
Location: London
Package: GBP40k - GBP45k + Bonus
Industry: Insurance, Project Manager, Infrastructure
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My client who is a prestigious INSURTECH Company are looking for an application Support Analyst with Insurance experience especially around the Tied underwriting application.

PAYING GBP45k PER ANNUM - MAX

You must have the following skills: INSURANCE EXPERIENCE -ESPECIALLY AROUND UNDERWRITING SYSTEMS

3+ years of application support responsibilities and experience in a 2nd/3rd line role
Experience of supporting applications built on SQL Server technology (2000/2005/2008/2012) and working knowledge of T-SQL querying
Worked with Microsoft Windows 7, Server 2003/2008/2012, SQL 2008 onwards
Previous experience support Underwriting, Claims and Document Management systems (Lloyds Market system experience desirable)
Working knowledge of industry best practices, ITIL (incident, problem, change, release)
A customer service orientated approach
Strong analytical and logical problem solving skills
Demonstrates ownership and responsibility

Your Key Responsibilities

Provide second and third line technical support to users worldwide.
Monitor system usage and performance, investigate and implement proactive support measures.
Perform analysis of data issues, suggest and implement appropriate resolutions.
Adhere to agreed standards of development and release/deployment.
Work closely with users to understand requirements for enhancement and provide appropriate solutions.
Ensure that support activities and metrics are within defined SLAs and KPIs.
Produce and maintain documentation of application environments, data-flows, and support processes.
Provide support and expertise to projects and enhancements to ensure successful Service Transition into Production support.
Ad Hoc Duties as requested by your Line Manager or relevant Board Director, to perform reasonable duties within the Job Holders capabilities.

If you have the relevant experience or know someone that does please contact us now on 0203 375 9805 or email us at glen.parker@lawesgroup.co.uk
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To view all Current Vacancies or for more information on our Refer a Friend scheme, contact one of our consultants or visit our website www.lawesgroup.co.uk

Please Note: Due to the sheer volume of applications we receive, we will only contact successful applications. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful.

consultant

This job was posted by.

Sarah Brown

Tel: 0203 375 9805
Email: sarah.brown@lawesgroup.co.uk

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