Commercial Account Handler – Charities

Job title: Account Handler

Salary: £32,000

Location: Southampton

Purpose of role:

The position is a full time role within our Village Hall Team which will mainly involve communicating with our charity clients and insurers by telephone, email and letter about new and existing policies and any claims that arise. From time to time there may be the opportunity to visit clients face to face, as well as representing the company at charity conferences and workshops. 

Skills:

• Has at least 1 year within commercial insurance
• Has a confident telephone manner
• Has good literacy and numeracy skills with good attention to detail
• A strong customer focus with a friendly and approachable attitude
• Is able to use own initiative but work as part of a team
• Exemplary customer service is our priority.
• Some other admin type work and general office duties will also be required.

What We Provide:

• Starting salary £27,000 minimum (negotiable dependent on experience)
• 22 days holiday increasing to 25 days after 5 full years with the company, plus bank holidays
• Free parking
• A welcoming and friendly office environment with a relaxed dress code
• Hybrid working once full training has been undertaken and signed off
• Workplace Pension scheme
• Professional CII qualifications, if desired
• Regular training, personal development and structured CPD sessions
• Employee Assistance Programme
• No weekends

If you have the relevant experience or know someone that does please contact us now on 0203 411 8430 or email us at admin@lawesgroup.co.uk