Real Estate Account Handler

Job Title: Real Estate Account Handler 

Location: London

Full/Part Time: Full Time

Salary: £45,000 per annum 

Purpose of role:

Our client is looking to recruit an experienced Real Estate Account Handler to join their team in London.

As a Real Estate Account Handler you will be responsible for providing a day-to-day service delivery to a mixed portfolio of UK and European property owner and real estate clients. You will act as a client advocate serving as a key contact within the account team working with an allocation of clients from varying sizes from commercial to large corporate accounts.

Key Tasks & Responsibilities:

• Provide day to day servicing of a clients Insurance programme to support retention and development of the business.
• Research prepare and present renewal reports to the account team in accordance with the renewal report process.
• Obtain quotations both or new and renewal business.
• Serve clients as an advocate for their needs ensuring delivery of exceptional service through close and regular interaction.
• Diligently check policy documentation in accordance with regulations.
• Effectively respond and manage with queries including but not limited to changes in cover and risk.
• Identify the risk exposures and advise on Insurance and Risk Management solutions in consultation with the account team.
• Provide management information as requested.
• Cultivate a positive and wide-ranging network of relationships with insurers lawyers and loss adjusters.
• Seek to identify methods of enhancing services and adding greater value to clients.
• Maintain a robust approach delivering a service plan and annual timetable of visits aligned to their needs.
• Act as a point of referral for Insurance Administrators and present solutions for discussion with the account team where required.
• Provide feedback for insurer review meetings and actively contribute to the development of relationships.

Skills and Qualifications:

• A robust technical understanding of both property risks and experience with associated casualty lines of business is highly desirable.
• Effective communication skills are a prerequisite.
• The ideal candidate should demonstrate energy, a keen appetite for learning, and evidence of their capacity to develop and advance within the business

For more information on the role or to review the full job specification please contact Sharnia on any of the methods below.

Tel: 0745 816 2853

Email: sharnia.shevlin@lawesgroup.co.uk