Commercial Account Handler

Job title: Commercial Account Handler

Salary: £50,000 

Location: London

Purpose of role:

An excellent opportunity has arisen for an Account Advisor to join our clients Renewals team. This is an exciting, fast paced wholesale role and a great opportunity for an experienced person to broaden their knowledge.

Key Duties:

• Provide timely responses to intermediary inquiries and ensure accurate documentation of all communications with agents, insurers, or other relevant business contacts.
• Communicate policy coverage, terms and conditions, and claims protocols to intermediaries, ensuring understanding of the implications of breaching conditions or requirements. Document these details in client records.
• Address mid-term policy queries and issue endorsements as needed.
• Provide instructions and relay any issues to insurance providers or the broking department.
• Foster and enhance relationships by delivering exceptional service, technical knowledge, and expertise.
• Ensure accuracy in data input into systems to maintain information integrity.
• Adhere to regulations and procedures set by the Financial Conduct Authority (FCA) by staying updated with changes in the regulatory framework.

About You:

• Preferably, you have previous experience in the London Market, where you managed your own risks.
• You showcase excellent written and verbal communication skills, proficient at nurturing relationships and negotiating renewal terms with insurers and agents.
• Proficiency in Microsoft Office applications and database systems is a must, coupled with an appreciation for accurate documentation and system upkeep.
• Previous exposure to MRCs would be advantageous.

If you have the relevant experience or know someone that does, please contact us now on 0203 411 8430 or email us at admin@lawesgroup.co.uk