Commercial Account Handler

Job title: Commercial Account Handler

Salary: D.O.E

Location: Devon

PURPOSE OF ROLE 

An exciting opportunity has arisen for a skilled Commercial Account Handler to join our clients well-established insurance team in Devon. This role is ideal for an someone who thrives in a fast-paced environment, managing client portfolios, handling renewals and delivering top-tier customer service.

RESPONSIBILITIES 

• Oversee and manage client portfolios, ensuring effective insurance solutions
• Handle policy renewals and process mid-term adjustments with accuracy
• Provide professional and timely responses to client inquiries
• Work collaboratively with internal teams to ensure seamless service delivery
• Stay up to date with industry trends and regulatory changes
• Support client retention strategies and contribute to business growth

DAY-TO-DAY 

• Regularly review and manage client policies, ensuring they meet client needs
• Process renewals and mid-term adjustments efficiently and accurately
• Respond to client queries promptly, offering professional guidance and solutions
• Communicate and coordinate with internal teams to maintain smooth operations
• Monitor and adapt to changes in industry regulations and market trends
• Proactively identify opportunities to enhance client retention and business growth

EXPERIENCE 

• Proven experience in a Commercial Account Handler role within the insurance industry
• Previous experience in a similar role, ideally within the insurance sector 

SKILLS 

• Strong organisational and time management skills, with the ability to prioritise tasks effectively
• Excellent written and verbal communication skills, including a professional telephone manner
• Self-motivated and driven to develop within the sector
• Ambitious, eager to learn, and keen to progress in the industry
• High level of professionalism and ethical conduct

If you have the relevant experience or know someone that does please contact me now on 07458 162 848 or email us at admin@lawesgroup.co.uk