Property Claims Broker

Job Title: Property Claims Broker

Location: Essex

Salary: £28,000

Type: Permanent

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Our client is seeking to recruit a motivated, professional and dedicated Claims Handler. You will be responsible for delivering a high quality, professional advice service to their clients concerning any claims issues. Your primary task is to liaise with insurers and other interested parties to expedite the claim and you take a real sense of pride in effectively over delivering against your clients’ expectations.

You are an expert claims handler and will handle claims from beginning through to conclusion.

Your Role:

• Advise and update your clients about relevant events and discussions during their claim. 
• Ensure complete customer happiness by regularly assessing the status of claims with clients, insurers, recovery agents and solicitors.
• Can you offer appropriate technical advice to clients throughout the duration of the claim? Are you renowned for encouraging, showing compassion and effectively handling your client’s expectations?
• You will have open conversations with your Line Manager about any issues, queries or areas of concern which may arise.
• Build and maintain your market, insurance, legislation and other technical knowledge. Efficiently running claims and keeping the system updated with all relevant information.
• Balance your workload to service the client promptly and expertly. With superb administrative skills, task focused with a desire to develop and cultivate your career with us.
• Update insurers and recovery agents, informing them of any additional information acquired during the claims process.
• Ensure that claims statistics are accurate and produced in accordance to SLAs.

Your Skills, Qualifications and Experience:

• Are you Cert CII/Dip CII qualified? That would make a real difference to your contribution along with being educated to GCSE standard or equivalent.
• You have experience within the insurance industry and expert claims handling focus. Our client needs your strong customer service drive along with your good planning and analytical skills.
• Can you spot potential risks and seek advice when required. Applying due diligence and process adherence accompanied by high accuracy and attention to detail.
• You have good communication and interpersonal skills and will take initiative when assisting team members.
• Proficient in MS Office
• Eligible to work in the UK

If you have the relevant experience or know someone that does please contact us now on 01992 445 710 or email us at admin@lawesgroup.co.uk

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To view all Current Vacancies or for more information on our Refer a Friend scheme, contact one of our consultants or visit our website www.lawesgroup.co.uk

Please Note: Due to the sheer volume of applications we receive, we will only contact successful applications. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful.