Marine Hull Client Executive

Job Title: Marine Hull Client Manager
Location: London City

Package: Circa £85,000
Type: Permanent

Description

Marine Hull Client Manager – We are currently recruiting for a Client Manager to join our clients Marine team, based in London or Essex. Working collaboratively with other Client Managers and Team Leaders and in line with the managing client relationships in collaboration with colleagues with the London operation and wider network account teams. The role is accountable for the day to day running of the account (client service) and can include specific objectives for client retention, new existing and new/new business development within the specialty line of business.

About the company

Headquartered in London, a leading provider of risk management services, insurance and reinsurance brokerage and a global leader in human capital and management consulting. Key advantage is our clients broad view of the insurance industry. With an employee base in excess of 60,000 people working in 500 offices in more than 120 countries, they can anticipate how changes in one sector affect another.

About the Role

As a Client Manager some of your key responsibilities will involve: Core functional activity:

• Client relationship management (direct clients and/or network).
• Work on new strategies and support innovation initiatives in conjunction with the wider team.
• Client meetings, including presenting to clients/prospects/network.
• Meeting team budget/forecast in conjunction with wider team.
• Present terms to client/network
• Produce and/or deliver tenders
• Providing benchmarking and placement advice to clients
• Provide technical wording advice to clients/network
• Firm Order, Lead Quote, Follow and Day to Day broking activity, as required.
• Define marketing strategy (specific to placement)
• Business travel, as appropriate.
• Review / create / enhance submission
• Contract review of insurance and indemnity clauses within contracts.
• Create bespoke wordings / clauses (per client).
• File maintenance – ECM
• Send initial engagement to client/network
• Send Cover confirmation to client/network
• Scan / index final agreed slip
• Provide invoicing instructions

Secondary functional activity:

• Establish and manage pipeline.
• Issue invoice to client
• Respond to A/c queries
• Create BID documentation if required
• File Reviews / Technical Reviews / Peer Reviews
• Develop strategy & goals
• Specialty knowledge – Marine Hull & Construction;

• Experience of managing client relationships;
• Excellent client service skills;
• Excellent understanding of London and Global insurance market dynamics and core processes;
• Good analytical and problem-solving skills;
• Excellent interpersonal skills;
• High level of numeracy;
• Good technical insurance knowledge;
• Ability to use insurance industry IT systems to efficiently deliver client service;
• Strong business acumen;
• Effective communication and presentation skills;
• Excellent understanding and application of compliance and FCA regulation;
• Ability to work well as part of a team and with network offices;
• Demonstrate integrity and professionalism

Salary and Benefits

This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.

If you have the relevant experience or know someone that does please contact 0203 4118430 or email admin@lawesgroup.co.uk