Commercial Account Handler

Job Title – Commercial Account Handler

Contract – Permanent 

Salary –  Circa £34,000

Location – Worcester

Industry – Insurance, Commercial

Are you an experienced handler looking for a new challenge?

Do you thrive on relationship building and customer satisfaction?

Are you looking for career progression in a company that offers great benefits?

The role: Commercial Account Handler

We have a fantastic opportunity for an experienced Account Handler to join our clients Advisory team located in our Worcester offices. This is the perfect role for someone with a strong background in commercial insurance having worked in a Handler or Broker type role and looking to join an established, market leading insurance broker.

This role can be either office based or a mix of office/remote offering you the opportunity and flexibility to work within a specialized team from the comfort of your own home

What can you expect?

• An opportunity to join an established and client focused broking team
• To work on a variety of complex commercial insurance policies
• A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
• To build and maintain an excellent rapport with our clients, providers and colleagues across the Group

What you will be rewarded with?

• We offer competitive salaries and comprehensive benefits.
• We also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.

We will rely on you to:

• Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
• Strive to meet sales goals by partnering with Account Executives
• Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Manage all day to day queries, renewals, amendments and mid-term adjustments.
• Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
• Perform critical client functions, including: evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.
• Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.
• Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients

What you need to have:

• In-depth commercial insurance knowledge across a broad range of products is ideal however experience within Personal Lines Account Handling will be considered
• Enjoy working within a culture of continuous improvement, from both an individual and team focus
• Ambitious nature and a keen contributor within a team environment
• Articulate with strong client facing and stakeholder management abilities

What makes you stand out:

• Cert CII qualification
• Commercial Insurance experience
• Broker System experience (ideally Acturis)

Contact:-

London: 0203 411 8430

Email: admin@lawesgroup.co.uk