Senior Account Handler – Commercial Insurance

Job Title – Senior Account Handler
Contract – Permanent
Salary – Up to £35,000
Location – Bedfordshire
Industry – Insurance Broker (Commercial Insurance Account Handler)

Duties will include, but are not be limited to:

Client Relationship

• Managing the insurance programmes for a specific portfolio of clients, including the provision of technical analysis and alternative programme design, including re-broking.
• Providing excellent service to clients at all times, responding to their needs and changes as they arise.
• Handling queries from clients, brokers, Account Executives and others, where required.

Market/Suppliers Relationship

• Negotiating placements (including additional policies, renewal and midterm amendments) either in partnership with the Account Executive or direct with the client.
• Maintaining good market knowledge including keeping up to date with new insurance products/solutions and be able to advise, compare and discuss existing products.

Operational

• Effectively communicating with other colleagues and providing assistance and cover for them, where required.
• Ensuring that all files are kept up to date and are easy to access/understand.
• Continually maintaining and developing own technical, market industry, systems and procedural knowledge as well as sharing with others, ensuring all CPD records are updated on an ongoing basis.
• Contributing to process and practice improvements.
• Ensuring compliance with Company and external regulations ie. FCA.
• Maintaining records and managing the diary system, ensuring that all post and diary activity is completed daily in accordance with company’s performance standards.

Competencies: (Essential)

• Excellent written and verbal communication, interpersonal and customer interface/relationship skills – ability to establish rapport, credibility and trust with clients and prospects.
• Competent sales and negotiation skills.
• Honesty and integrity.
• Organisation and attention to detail, including ability to prioritise and manage time effectively
• Drive and self-motivation, for meeting targets (a ‘can do’ approach).
• The ability to gather and analyse information.
• Commercial awareness and good business sense and judgement.
• A good academic background.
• Knowledge and experience of principal underwriting markets and any delegated authorities.
• Competent with Microsoft and Acturis applications.

Competencies:

(Desirable)

• Dip CII or equivalent

For Extra Information Please Contact:-

London: 0203 411 8430

Email: admin@lawesgroup.co.uk