Commercial Account Handler

Job Title: Client Advisor

Location : West Sussex – Haywards Heath

Job Title : Permanent, full-time

Salary : up to £30K

Due to an internal promotion, we are pleased to be recruiting for a Client Advisor to join our clients Team based in Haywards Heath office in Sussex.

This role focusses solely on servicing our existing clients, maintaining strong relationships and supporting with a range of technical duties from amendments and renewals through to answering queries and identifying any further insurance requirements.

What can you expect?

• A varied role in a friendly, fast-paced environment which will require you to effectively manage multiple administrative tasks and responsibilities to a professional standard
• Providing effective support in the servicing of a portfolio of business
• Being led by an approachable, friendly and professional leader in a smaller group of 6 people where your progression and career development goals will be encouraged

What you will be rewarded with?

• Competitive salaries and comprehensive benefits including a pension scheme that will be hard to beat!
• 27 days holiday with the option to buy or sell up to 5 days per annum
• Also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities

We will count on you to:

• Manage key client relationships, by means of client communication and market negotiation, within agreed timescales for new and renewal business
• Monitor renewal list and invite renewal as well as cross-selling products to our existing client base
• Act as a referral point for the resolution of complex client queries internally and externally
• Review amendment requests from clients, checking against current information, prepare information comparisons as necessary
• Assist Client Executives in the day to day servicing of clients

What you need to have: 

• Commercial insurance experience and the ability to build and maintain strong Client and Insurer relationships
• Knowledge of Commercial classes of business to include Liability, Travel and Property Damage
• Proficiency in Microsoft Office Applications
• Minimum of GCSE in subjects that include Maths and English

What makes you stand out?

• Certificate in Insurance
• Experience using Acturis

If you have the relevant experience please do not hesitate to contact us now on 0203 411 8430 or email us at admin@lawesgroup.co.uk