Commercial Claims Handler – Insurance x3

Job Title – Commercial Claims Handler – Insurance x3
Contract – Permanent
Salary – £23,000 – £28,000
Location – Bristol 
Industry – Insurance Broker – Commercial, PI, Medical, 

An exciting opportunity has become available within a National Brokers for a either a Law graduate or an experienced claims handler to join a specialist Claims Team. This role will see you take on a mix of administrative task whilst being trained in the more in-depth and technical areas of claims in insurance 

The company:-

• An extremely well performing PI team within one of the top 5 National Brokers. This role exists within their Bristol office, a flagship branch for the South
• Prides themselves on superior analytical methodologies to deliver the in-depth and timely information necessary to recommend the best program design and coverage to fit clients specific needs

 The Role:-

• To act as a primary point of contact for clients and establish effective relationships with both clients and insurers offering client centric claims solutions.
• Advise clients on policy guidelines referring to claims
• Management of client expectations throughout the process
• Liaise with providers regarding individual claims
• Issue claims forms when required to gather the necessary evidence and guidance notes
• Ensure all conversations are recorded files are maintained effectively and all Insurer correspondence is processed
• Ensure activity meets internal Service Level Agreements (SLA)
• Build effective working relationships with clients and Account Managers/Executives to resolve issues and communicate outcomes effective

The candidate:-

• Previous experience working within a claims environment would be beneficial
• Customer focused with strong relationship management and account handling skills
• Professional communication and strong organisational and prioritisation skills
• Understanding of working within SLAs with the ability to meet and exceed KPIs
• Effective team player
• High level of accuracy and attention to detail

If you have the relevant experience or know someone that does please contact us now on 01992 445 710 or email us at admin@lawesgroup.co.uk

To view all Current Vacancies or for more information on our Refer a Friend scheme contact one of our consultants or visit our website www.lawesgroup.co.uk

Please Note: Due to the sheer volume of applications we receive we will only contact successful applications. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful