Reinsurance Manager

Job Title – Reinsurance Manager   

Contract – Permanent

Salary – Circa £65,000

Location -Essex

Description: We are currently seeking an experienced Team Manager to join our clients Motor team.

What can you expect:

• You will be responsible for managing a team of 10 technicians, reporting directly to the Department Manager.
• You will be responsible for all service operations and functions within the team.
• You will also be required to lead and direct team members and support Senior Management in the delivery of their collective objectives.

What you will be rewarded with?

• Competitive Benefits Package including:

27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

• Generous Family Leave including:

6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

Rely on you to:

• Direct service operations and functions within a Client Support Process Team whilst providing direction on internal governance and compliance on policies and procedures.
• Responsible for operational issues within direct area of responsibility; maintain robust operational management discipline using metrics to achieve all processing metrics, ensuring all Colleagues are operating rigorously within all published procedures and professional standards.
• Direct input into all people related matters including recruiting, salary/bonus, performance management, training, talent mapping, succession planning, status changes, etc.
• Make decisions on complex, tactical and operational short-term issues within direct area of responsibility; provide recommendations to Department Manager regularly.
• Participates in creating a travel and expense operating budget for the team; manage costs, working within budgetary/financial objectives for the team.
• Maintain individual performance and development plans for each team member with effective mentoring and performance feedback. Support, assist and provide guidance to less experienced Colleagues as needed.
• Coordinate Senior Leadership service activity reporting; present technical information for Management and Leadership.
• Lead training sessions for all colleagues as applicable.
• Contribute to, and where required, lead change efforts, projects, quick wins, promote ideas to improve our provision of service, always question what next, never allows us to stand still.
• Provide service process information for Request for Proposal (RFP) and sales opportunities.
• Lead team meetings and activities to promote the sharing of opinions, ideas, knowledge and solutions; maintain strong working relationships and participate in initiatives and/or contribute where required to deliver outcomes. Seek opportunities to increase own understanding and improve the services provided.
• Collaborate with peers on complex or contentious reinsurance developments. Support and provide training, mentoring and guidance within the team and/or department for all aspects of reinsurance service processing.
• Ensure assigned tasks are managed effectively and in a timely manner ensuring Client measurement Service Level Agreements (SLAs) are adhered to.
• Provide input for the evolution of the operational model at all levels of the organisation. Promote new process improvement ideas leveraging technology solutions.
• Promote, build and maintain relationships with Brokers, Clients and Markets. Understand issues, resolve problems and queries and review working practices.
• Perform other job-related duties as assigned.

What you need to have:

• Act as a mentor and coach to develop team colleagues; build passion and commitment towards team, department and organisational goals.
• Ability to inspire and motivate high performance within a Market facing environment. An excellent manager of people with the ability to lead and manage a high performance team, displaying a positive and inspirational attitude.
• Proven Manager in their profession with strong ability to engage with Clients, Markets and Colleagues in a professional manner, establishing rapport in order to effectively access internal and external networks and relationships with Clients, Markets and Brokers.
• Demonstrated ability to work as part of a high performance team. Attention to detail in completing assigned tasks.
• Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment.
• Successful management of workload; able to manage expectations of all Clients and Stakeholders.
• Able to challenge appropriately, supporting business cases with facts and information.
• Understanding of project management methodology, stakeholder management, and risk mitigation.
• Able to engage, influence and negotiate with Clients, Markets and Colleagues in a professional manner.
• Consistently provide guidance by mentoring and/or training Colleagues.
• Consistently deliver superior Client service.
• Strong ability to successfully manage workload considerate to varying demands to manage expectations of all Customers and Stakeholders.
• Proven track record with delivery of change, including but not limited to process and people impacts and process improvement to enhance the provision of service.
• Act as a role model by example, attitude and displaying of consistent behaviour committed to a ‘can do’ culture.

What makes you stand out?

• In-depth knowledge of Reinsurance concepts, market systems, general business trends, financial and regulatory impacts on the organisation.
• Motor experience is preferred but not essential.
• Proven people management experience.
• Proven change leadership skills.
• Ability to developing others.

If you have the relevant experience, please do not hesitate to contact us now on 01992 445 710 or email us at admin@lawesgroup.co.uk